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TERMS AND CONDITIONS                                                    

  1. These terms and conditions are an inseparable part of the quotation. An order resulting from this quotation accepts all these terms and conditions, and SungJi Hydraulics. rejects any addition to, alteration of, or attempt at alteration of these terms and conditions in any order. This quotation, any order resulting from this quotation and any acceptance of such an order shall be construed according to the laws of the State of Pennsylvania.
  2. This quotation is subject to withdrawal without notice. No customer orders are binding upon SungJi Hydraulics. unless and until the order’s acceptance is confirmed by SungJi Hydraulics and its Credit Department in writing. Any errors in this quotation may be corrected by SungJi Hydraulics.
  3. Before SungJi Hydraulics can process an order for production and shipment, the order must clearly state in writing the following:
    1. Name of the company to be billed
    2. Address of company to be billed
    3. Shipping instructions for order
  5. When an order adds to the subject of this quotation, SungJi Hydraulics may accept the order or may re-quote the order.
  6. Working drawings or other materials provided by SungJi Hydraulics are provided as general information, which may not relate to the customer’s order. Specifications in such materials provided by SungJi Hydraulics, unless expressly made binding on SungJi Hydraulics., in this quotation. SungJi Hydraulics. may alter design or construction details.
  7. This quotation, and the drawings, specifications, and other materials which SungJi Hydraulics supplies to customer (“materials”) are the property of SungJi Hydraulics and shall be kept confidential by the customer. Customer shall return the materials at SungJi Hydraulics' request, and the materials may not be used by or transferred to any other person or entity without SungJi Hydraulics' written permission.  If a formal Mutual Non-Disclosure Agreement is in place, it overrides this bullet point.
  8. Once an Order Confirmation is sent from SungJi Hydraulics, the customer may only cancel an order placed with SungJi Hydraulics on the following conditions:
    1. Consent of SungJi Hydraulics
    2. Payment by the customer of the following to SungJi Hydraulics
      1. For completed products, the contract price
      2. For partially completed products, SungJi Hydraulics’ actual cost incurred normal profit for the entire order, as liquidated damages.
      3. Cancellation charges for purchases based on the order.
      4. Delivery charges, if customer desires delivery. On payment of these charges, SungJi Hydraulics will deliver the product to the customer “as is”. Such products bear no warranty of any kind.
  10. If the customer asks for a delay in shipment of a product after SungJi Hydraulics has accepted the order, one of the following items are agreed upon.
    1. The purchase price is due and owing thirty (30) days after the product is ready for shipment.
    2. The parts may be held up to an agreeable amount of time from the original purchase date.At that point the customer is responsible for taking delivery and paying the invoice promptly.
  12. SungJi Hydraulics’ liability and the liability of any affiliate is limited to the purchase price of the service, product or part that gives rise to the claim.
  13. All quotations are F.O.B. shipping point or port of entry unless, other specified by SungJi Hydraulics. On SungJi Hydraulics delivery of any product to the carrier for shipment to the customer, the carrier shall be acting for the customer, and the customer shall bear all risk of loss to the product.
  1. Country of Origin (COO): South Korea
  2. Harmonized Tariff Schedule (HTS): 8412.29.8075
  3. Lead-times: Consult Order Confirmation at time of order or your Sales Rep
  4. Packaging: Export Standard Packaging
  5. Inspection: Seller's inspection to be final
  1. SungJi Hydraulics quotes all prices in United States currency. The customer must pay for all orders in United Sates currency, unless otherwise agreed by SungJi Hydraulics in writing.
  2. SungJi Hydraulics quotes shipping terms as follows:
    1. For US and Canada:
      1. Air Shipments: FOB South Korea, Unless Otherwise Specified
      2. Stocked in the USA: FOB Chicago, FOB Pittsburgh (Future Option)
      3. Unless otherwise agreed by SungJi Hydraulics in writing
    3. For Central America and South America:
      1. Air Shipments: DAP Customers Dock
      2. Ocean Shipments to the customers Door
  4. All sales are subject to applicable federal, state, county or city use, sales, excise or other tax. Customer agrees to pay applicable taxes, or to provide SungJi Hydraulics with proof of tax exemption acceptance to relevant tax authority.
  5. Prices subject to change without notice.
  6. Quantities shown on the quotation are order release quantities. Any changes may result in additional cost or rebate.


  1. Unless otherwise specifically stated in this quotation (which specific statement shall be controlling), open credit is granted to the customer, subject to credit approval at the time of acceptance of order. Open credit payment terms are Net 30 days.
  2. SungJi Hydraulics requires payment to be made via T/T (Wire Transfer). To get the proper T/T information, please email [email protected]; the North American Sales Distribution team if it has not already been provided during the initial setup.
  3. SungJi Hydraulics may withdraw open credit terms at any time, without notice. After such withdrawal or when customer has not been granted open credit, customer must pay in advance or pay cash on delivery, at SungJi Hydraulics' option, for any further orders or any portions of orders until further notice.
  4. Customer agrees to pay SungJi Hydraulics’ reasonable attorneys’ fees and other costs of collection incurred because customer’s failure to perform the terms of this quotation or to pay for an accepted order in accord with its terms.
  5. SungJi Hydraulics may assess a service charge of 1.5% per month or the maximum allowable under applicable law unless agreements have been made otherwise in writing with SungJi Hydraulics on invoices or other charges not paid when due.
  6. SungJi Hydraulics may stop work on any order or stop delivery on any order if customer has failed to perform terms of this quotation.
  7. SungJi Hydraulics’ damages for customer’s failure to perform the terms of this quotation and any accepted order shall include, but not be limited to, SungJi Hydraulics’ actual costs plus its normal profit for all work in progress.
  8. All products remain the property of SungJi Hydraulics until customer has performed all the terms of this quotation. SungJi Hydraulics retains a security interest in all products until paid in full. Customer agrees to execute and to cooperate in preparing all documents necessary and convenient to creation and perfection of SungJi Hydraulics’ security interest.

Warranty Policy

 SungJi Hydraulics guarantees its manufactured products against defective materials and factory workmanship for 18 months and seal defects for 12 months from the date of receipt at the customer's facility, excluding normal wear.

  • Any return must obtain an RMA for approval, see policy below.  If you are unsure of who to contact, please send an email to [email protected]
  • We will repair or replace defective products and return them prepaid.
  • Warranty claims will be addressed by repair or replacement only—no cash payouts will be provided for defects, labor, or incidental charges.
  • Products under warranty must be returned to SungJi Hydraulics or an authorized return point with a valid RMA
  • Shipping to the reapir center is the responsibility of the sender.
  • SungJi Hydraulics' assessment of defects is conclusive.
  • Modifications, misuse, abuse, or neglect void the warranty, and you are responsible for all expenses related to non-warranty repairs.
  • This warranty excludes normal wear and consumable parts such as seals unless specified otherwise.
  • Customers must use hydraulic oil and systems that meet or exceed ISO Cleanliness Code 17 and operate units within specified pressure and temperature limits.
  • SungJi Hydraulics is not liable for any incidental or consequential damages.
  • SungJi Hydraulics reserves the right to modify product design or construction without obligation to alter previously sold products.

 This warranty supersedes all previous warranties, expressed or implied, and no other entity is authorized to assume liability other than as stated here for SungJi Hydraulics products.

Return Material Authorization (RMA) Policy

1.     Customers must request a Return Material Authorization (RMA) before returning any items.

2.     When requesting an RMA, please provide the following details:

  • Picture of the label or:
    • Part Number
    • Serial Number
  • Description of the problem
  • Failure Date (if applicable)
  • Pictures or Video of the issue (preferred)

3.     Obtain RMAs through your SungJi Hydraulics representative or by emailing us at [email protected] .

4.     Once you receive RMA authorization, you have 7 calendar days to ship the product(s) to the designated location provided by SungJi Hydraulics and advise tracking information by sending an email to [email protected] referencing the RMA number in the subject line.

5.     Upon receiving the RMA package, we will review the unit and provide a written evaluation detailing our inspection findings and warranty coverage.

6.     If the unit is covered under warranty:

  • SungJi Hydraulics will repair the unit at no-charge
  • We will cover the return shipping costs.

7.       If the damage or failure is not covered by warranty:

  • We will offer a quote to repair the unit back to working condition.
  • A shipping account number will be required, or costs will be pre-paid and added to the repair quote.
  • If the unit is not repaired, then the customer will be responsible for an evaluation fee.

8.     If we don't hear from you regarding our findings or repair quote within 30 days, we reserve the right to scrap the items or return them to the RMA originator at your expense, which may include freight charges.

9.     Service parts, including fabricated parts or seal and bearing kits, require prior authorization.

10.   Special order parts will be authorized on a case-by-case basis.

11.   Returns for credit may incur a 20% restocking fee.